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Security Systems in Raleigh
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Raleigh?

A security system should defend your property. But what happens if your home security alarms go off in Raleigh? What actions should you take to help make sure you and all your family members are taken care of?

Your first priority is not to panic. You should understand that your 24-hour monitoring professionals are there for you. Then follow these steps to be ready for any emergency.

Our Dedicated Representatives Are There For You

A 24-7 monitoring specialist is instantly notified whenever your Raleigh home security alarms go off. When an agent is notified, they will contact you without delay to ascertain what triggered the alarm. Your system will activate in various situations, including:

  • Criminal activity

  • Smoke

  • Flooding

  • False alarm

In situations when your system was tripped accidentally—like not remembering that the motion sensors are turned on when you unlatch a window or door— an agent will call to figure out if help is needed. Give them your passcode, and they can turn off the alarm.

In the event there is a legitimate crisis, your representative will summon your local emergency services, including police, fire, and EMS, to your residence. They also have the ability to serve as the point of contact when you are not on site. Your monitoring team also can inform authorities which component was set off, helping them prepare for what might be a life-threatening situation. Your monitoring professional will maintain a connection with you to assist in keeping you calm and inform you what you should do.

Recommended Steps if Your Alarm Goes Off In Raleigh

Being awoken in the dead of night to an alarm blaring is incredibly scary—especially if you have no idea why it’s occurring. The smartest thing to do is stay as calm as possible and take the following actions:

  • In the first place, get somewhere safe. Collect your loved ones as quick as you can and relocate to a shielded space in the house or leave the premises entirely. It's a natural response to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. Alternatively, put a priority on trying to keep you and your loved ones safe and letting the authorities resolve the crisis.

  • Secondly, take advantage of your mobile security application to stay in touch with your monitoring staff. They'll send emergency professionals who will be in transit to your property in a matter of moments.

  • Third, keep in close contact with your monitoring agent and emergency professionals. You have the ability to be connected, so all parties are talking together. On the other hand, if you’re not able to get a direct call to authorities, you can still receive alerts through text messages. Even if your dealing with a false alarm, it's a good idea to maintain communications to all parties so you will be ready should a legitimate crisis happen.

Defend Against All Types of Emergencies in Raleigh with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures you and your family are secured. With around-the-clock monitoring, smart locking systems, and a range of sensors, your home will become the secured refuge it's supposed to be. Design a comprehensive home security package by filling out the form on this page or call (919) 756-7929 to get started.

Contact Us For A Complimentary Quote For Your Raleigh Home Security System
Fill out the form or call (919) 756-7929 to get your free quote on an ADT monitored security system for your home.
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